Roles & Responsibilities
The Job:
Oversee daily store activities and ensure smooth operations. Maintain store cleanliness, safety, and compliance with regulations.
Sales & Profitability
- Drive sales performance and meet revenue targets.
- Monitor KPIs such as sales per square foot, conversion rates, and shrinkage.
Inventory Control
- Manage stock levels, replenishment, and product displays.
- Conduct regular audits to minimize losses and ensure accuracy.
Customer Experience
- Ensure excellent customer service standards.
- Handle escalated complaints and resolve issues promptly.