store manager

Key Responsibilities

• Oversee day-to-day store operations, ensuring smooth workflow and adherence to company standards.

• Lead and manage store staff, including scheduling, training, and performance management.

• Drive sales performance by monitoring KPIs, setting targets, and motivating the team.

• Deliver excellent customer service and handle escalated customer issues.

• Manage inventory control, stock replenishment, and shrinkage prevention.

• Handle store administration, including cash management, daily sales reporting, and SOP compliance.

Requirements

• Minimum 5 years of retail experience in a supervisory or managerial role.

• Strong leadership, communication, and people management skills.

• Customer-focused, results-oriented, and able to drive sales.

• Good understanding of store operations, merchandising, and inventory control.

• Flexibility to work retail hours, weekends, and public holidays.

• Positive, hands-on, and motivated to deliver results.