Stockist

Mission

The Stockist supports the store management team with shipping and receiving merchandise, stockroom organization, inventory control, and housekeeping activities. In partnership with the store team, they participate in the replenishment process to ensure outstanding customer service and product placement.

Main Responsibilities

Responsibilities include but are not limited to the following

Shipping and Receiving

• Ship and receive transfers and client merchandise.
• Prepare merchandise for shipping, ensuring proper packaging and wrapping.
• Monitor courier logs and track packages.
• Report any damaged merchandise to management, inspecting cartons carefully before opening to detect and report damage to logistics.

Stockroom Organization & Management

• Arrange merchandise in the stock area according to store standards.
• Ensure all merchandise is properly ticketed and censored as per company policy.
• Prepare merchandise for in-store allocation.
• Ensure integrated products are properly fitted and not squashed in the stockroom.
• Ensure products remain in their original packaging at all times.
• Regularly inspect shelves to confirm there are no sharp edges and that racks are in good condition.
• Enforce strict rules prohibiting food, drinks, and pens in stockrooms.
• Establish a dedicated area for products shown to clients for easy access and follow-up.

Inventory Control & Accuracy

• Perform cycle counts and reconcile discrepancies with the Store Manager.
• Prepare the store for inventory; the store should be inventory ready at all times.
• Conduct regular inventory audits to monitor stock levels and adjust management strategies accordingly. Organize precious items by category for easy retrieval.
• Keep cleaning products and rubbish bins in designated areas away from merchandise.
• Assist in inventory counts and stocktakes as needed.
• Segregate not-for-sale stock items into designated areas within the stockroom.

Operations Support

• Create IAF.
• Process incoming repairs and submit claim paperwork to Corporate.
• Assist in the repair cycle by reaching out to clients to return merchandise.
• Order supplies for the store.
• Support operations and store maintenance regarding facilities and fixtures.
• Ensure good housekeeping in the sales floor and stock area.
• Assist in replenishing merchandise on the sales floor promptly and accurately.
• Aid in processing returns, exchanges, and transfers to ensure timely stockroom handling.

Safety and Compliance

• Adhere to safety guidelines to maintain a clean and safe stockroom environment.
• Follow company policies and procedures related to stockroom operations and inventory management.

Required Qualifications & Skills

• Minimum 2 years of related experience in stock management, including receiving, inspecting, and organizing merchandise.
• Proven ability to manage inventory levels, perform audits, and reconcile discrepancies.
• Expertise in handling transfers, preparing merchandise for shipping, and monitoring couriers.
• Adherence to safety guidelines and company policies related to stockroom operations.
• Meticulous in inspecting shipments, ensuring accuracy, and maintaining organized stock.
• Ability to work effectively with store management and sales teams to ensure smooth merchandise flow.
• Capability to manage tasks efficiently to support operational needs and customer service.
• Good interpersonal and communication skills for effective teamwork.
• Capacity to adjust to changing operational needs and environments.
• Demonstrates reliability, pro-activity, and dependability in all responsibilities.