Job Description

Role Description This full-time remote role at La French Tech Madagascar focuses on designing, coordinating, and scaling programs that support startups across their growth journey. The Startup Program Coordinator / Manager / Director will oversee the planning and execution of startup support initiatives, including cohorts, workshops, mentoring sessions, and networking events. Responsibilities include managing program timelines, coordinating with mentors and partners, onboarding and supporting startup participants, and ensuring a smooth experience from application to completion. The role involves tracking program performance, collecting feedback, and reporting on key metrics to improve program design and impact. The position also requires close collaboration with internal and external stakeholders, clear documentation of processes, and proactive communication with the startup community.
Qualifications

Strong program management and program development skills, with experience designing, implementing, and improving structured startup or innovation programs.
Solid project management capabilities, including planning, prioritization, time management, and the ability to coordinate multiple initiatives simultaneously.
Excellent communication skills, both written and verbal, with the ability to engage diverse stakeholders such as founders, partners, mentors, and sponsors.
Customer service mindset, demonstrating responsiveness, empathy, and a commitment to providing a positive experience for participating startups.
Experience working with startups, accelerators, incubators, or innovation ecosystems is highly beneficial.
Comfort with remote collaboration tools and digital platforms used for program delivery and community engagement.
Ability to work independently with accountability for outcomes, while collaborating effectively in a distributed team environment.
Bachelor's degree in business, management, communications, or a related field, or equivalent practical experience.