Job Description

RESPONSIBILITIES

Responsible for all Service Crew duties and all operations matters
Preparation of food and beverages
Ensure the food quality standard meets expectations consistently
Monitor staff performance and upholds disciplinary standard within the team
Conduct on-the-job training for new joiners
Participate and provide input for staff performance appraisals
Provide support in team planning- scheduling and rostering
Possess strong product knowledge and model excellent customer service
Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target
Prepare periodic stock take such as month-end stock take and stock ordering
Appointed key holder role during store opening and closing and the duty supervisor on shift
Manage and maintain the housekeeping for working station & area/storeroom
Other administrative duties when assigned