Staff AI Engineer

Role and Project Scope:

As the pioneers in our new Generative AI department, you will spearhead the development of AI agents. These AI agents will transform the way we provide support and automation solutions for both our internal teams and external customers. You'll have the unique opportunity to shape the architecture and API design of cutting-edge systems in support of our customers, automation, search, and data analysis. Your role is crucial in driving innovation and setting the standard for future developments in this exciting new field.

What You'll Do:

As the Staff Engineer in our new Generative AI department, you will define the technical and strategic vision for next-generation AI solutions. By harnessing cutting-edge language models, you will drive internal efficiency and transform user experience for our customers. Your work will set the standard for AI engineering excellence, paving the way for the next wave of intelligent products and services.

• Spearhead the creation of AI solutions to enable growth and drive internal efficiency across the business
• Design and implement robust API and system architecture for new AI applications.
• Assist in AI application roadmapping and strategy.
• Collaborate effectively with a diverse, cross-functional team to leverage existing AI technologies, and research and implement new ones, to meet product goals.
• Providing prompt and effective solutions or workarounds in response to application issues or software bugs, maintaining high client satisfaction.
• Embrace the challenges of a fast-paced, high-growth environment with a focus on innovation.

What You Need to Have:

• 10+ years in backend software development, with a passion for AI and language technologies
• Proven track record of delivering major impact
• Proficiency in Python, Typescript or Javascript
• Experience in design and development of large-scale distributed, high concurrency, high load, high availability systems
• Experience in vector databases
• A relevant degree in Computer Science, Mathematics or related fields