We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
- Provide L2 operational support for Windows Server 2012/2016/2019/2022 in both on-prem and AWS environments.
- Manage and support AD, DNS, DHCP, GPO, WSUS, and Windows clustering.
- Resolve incidents and service requests related to Wintel systems via ITSM platforms (ServiceNow, Jira, etc.).
- Perform patch management and coordinate monthly/quarterly patch cycles using WSUS/SCCM/AWS Systems Manager.
- Support AWS services: EC2, S3, IAM, EBS, CloudWatch, Systems Manager (SSM).
- Implement and review IAM permissions using IAM Access Analyzer and least privilege model.
- Execute and remediate findings from CIS Hardening baselines and compliance scans.
- Carry out Vulnerability Management System (VMS) remediation and Cloudscape recommendations in collaboration with InfoSec teams.
- Work with Trend Micro Vision One (or similar EDR/XDR platforms) for threat detection and remediation.
- Assist in automation scripting and remediation via PowerShell, AWS CLI, and SSM Documents.
- Create and maintain technical documentation, knowledge articles, and standard operating procedures.
- Participate in audits, patch windows, and disaster recovery testing.
- Perform on-call support and participate in 24x7 shift rotations when required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
