Job Description

Company Overview

The Singapore Island Country Club (SICC) is Singapore's most prestigious and well‑established golf and country club. With world‑class facilities, a rich heritage, and a strong sense of camaraderie among our members, SICC offers a meaningful and rewarding environment for individuals who aspire to excel in the country club and hospitality industry.

We are proud to be Great Place To Work® (GPTW) Certified, reflecting our commitment to employee well‑being, engagement, and a positive workplace culture.

Job Summary

Provide quality customer service duties to Club members and guests. Attend to members and guests inquiries on the phone and face to face. Supply information regarding the Club and all the facilities to members and guests. Working across all areas in recreation including, Gym, Sports, Swimming and Lifestyle. Providing excellent customer service.

Responsibilities

Create and update existing recreational lessons for publication materials.
Assist members in recreational program registrations and cancelations.
Maintain a clean and safe working environment.
Assist in supporting social events/activities for members.
Answer incoming calls and attend to enquiries on recreational matters.
Tabulate and generate monthly invoices and billings for all recreational.
Issue towels, locker keys and manage the bookings of the recreational activities.
Ensure the day-to-day operation run smoothly and is operated in an efficient manner in compliance with the Club's Rules and Bye-Laws.
Ensure that all facilities, and equipment are maintained and serviced to the best possible condition according to the planned schedules. According to specification prior to any tournaments or competitions.
Any other duties that may be assigned from time to time.

Job Requirements: