Sports Desk Associate

What you will be doing

• Assigned at the Sports Booking Counter to attend to members during shift hours.
• Handle any walk-in/phone request for members bookings and any related enquiries
• Use of POS System and other payment systems to process members booking
• Support the process bookings administration of sport activities and recording of booking information (take bookings / issue booking chits and keys to the facilities where applicable / turn on or off the facilities lights where applicable).
• Assist with the Issuance of towels and locker keys to members and ensure members sign-out and sign-in for them accordingly.
• Ensure related keys, equipment and towels are returned by members after use.
• Handle registration and withdrawal of sports activities and training programs
• Assist in administrative duties (data entry, handling of mailers / letters & correspondences, replenishment of items for the counter etc.)
• Any other duties as assigned by the respective Head of Department / Immediate Superior from time to time.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates)
• At least 1 year of working experience in the hospitality industry handling frontline services
• Candidates without experience are welcome
• Good communication and interpersonal skills
• A positive disposition and strong team player
• Proficiency in Microsoft Office skills required
• Rostered rotated shift.