Job Description
Specialist, IT and Operations
Job Summary
A contributing member of the Technology team within Singapore Wealth Management with a focus on manage and improve IT matters of the Bank including automation and digitalization as well as project management.
Key Responsibilities
- Supporting the execution of technology and innovation strategies to enhance business processes, delivering digital transformation initiatives in line with business stakeholders objectives.
- Provide support and participate in Local and Group Business Continuity and Disaster Recovery exercises
- Assist with the implementation and documentation of new IT tools (e.g. MIS tool),IT supported reports and workflows (e.g. Share Point, Power Platform and Macros)
- Regularly review, update and document user defined tools (UDTs) to ensure ongoing compliance with the relevant policies
- Coordinate desktop services, including user accesses management and IT requests
- Offer first level of support for T24, Folio and Zurich based systems, escalating to Global Technology where appropriate
- Coordinate, implement, monitor and support analysis of T24 constraints
- Implement and support Fee Codes, benchmarks and change requests within T24
- Coordinate matters relating to company Intranet
- Regularly review and update internal IT-related policies and procedures
- Ensure that Information Security arrangements meet regulatory standards, particularly on data security and protection
Robotic Process Automation
- Identify and consult on business processes suitable for automation and AI solutions; recommend and develop implementable solutions work with business units to understand automation requirements, identify gaps and produce functional documentation
- Develop and present proof of concept (POC) to stakeholders
- Provide timely update to senior management and relevant stakeholders
Project Management
- Work closely with various business units to identify challenges, capture business requirements, and consider solution approaches
- Ensure successful deployment of completed solutions into the production environment.
- Coordinate across business and IT Teams to deliver project deliverables
- Build and maintain key working relationships with business and IT stakeholders, facilitating formal workshops and engagement across multiple functions and locations
- Adhere to Wealth Management Change Management processes, ensure best practice for budget, status, raid (Risks, Assumptions, Issues, Dependencies) and timeline management
Essential Skills
- Degree in IT, Finance, or other related discipline
- Ability to review, enhance and document user defined tools (UDTs) on a regular basis (ensure on-going compliance with the user defined tools policy)
- Ability to ensure appropriateness of Information Security arrangements, including regulatory requirements regarding data security
- Building key relationships with business and IT, ensuring the right level of participation/ ownership across multiple business functions/ locations in order to deliver project-related requirements. Facilitation of formal workshops with business/ IT stakeholders and senior management.
Schroders is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin,
sexual orientation, religious belief or age.
About Us
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
