Job Description

SPA CONSULTANT

We are looking for a customer-oriented and motivated Spa Consultant to join our team. The ideal candidate will have an interest in the beauty and wellness industry and be confident in providing professional consultations and recommending suitable treatments to customers.

Job Responsibilities:

Attend to customers and understand their beauty and wellness needs
Provide professional consultations on facial and body treatments
Recommend suitable treatments and packages based on customers needs
Introduce and promote spa services, treatments and packages
Follow up with existing and potential customers
Build and maintain good customer relationships
Assist with appointment bookings and customer enquiries
Work closely with therapists and the spa team to ensure a smooth customer experience
Achieve individual sales targets and contribute to the overall outlet performance
Perform other duties related to spa operations when required

Requirements:

Experience in beauty, spa, wellness, retail sales or a related industry is preferred
Candidates without direct spa experience but with relevant sales/customer service experience may also be considered
Good communication and interpersonal skills
Customer-service oriented with a positive attitude
Comfortable with sales and recommending suitable treatments/packages
Able to work on weekends and public holidays according to roster
Able to work independently and as part of a team