Solutions Specialist | Microscopy
harold express- Posted 17 hours ago
- Be among the first 10 applicants
Job Description
Roles and Responsibilities:
The Solution Specialist is responsible for driving product strategy, planning, and go-to-market
execution while providing strong technical and application support across the product lifecycle.
This role bridges market needs, headquarters planning, sales, and customer-facing activities
to ensure successful product adoption, competitive positioning, and customer satisfaction in
the Asian region.
Product Management & Strategy
- Market analysis, competitive benchmarking, and technology trend assessment
- Defining product positioning, pricing strategy, and portfolio roadmaps
- Translate market and customer needs into clear product requirements
- Forecast and plan to support demand planning and sales strategy
Technical & Application
- Technical understanding of optical microscopy systems (e.g. Confocal, TIRF, Super-
- Resolution)
- Design system configurations based on customer applications and requirements
- Understand of workflows, applications, and performance trade-offs
- Validate products, configurations, and technical specifications
Sales & Customer Engagement
- Support pre-sales activities, including demos, workshops, and conferences
- Conduct requirement interviews and technical discussions with customers
- Support sales teams with technical advice and solution positioning
- Focus on value creation and customer satisfaction
Training & Enablement
- Deliver product and application training to internal teams and distributors
- Develop training materials, e-learning content, videos, and technical documents
- Design structured training programs for new product launches
Cross-Functional Collaboration
- Work closely with HQ, factories, PM, Planning, Sales, and Service teams
- Collect and consolidate feedback from KOLs and customers
- Aligning global product strategy with regional market needs
- Collaborate across regional and global stakeholders
Requirements:
- Bachelor's degree in life sciences, biomedical engineering, optics, physics or related
- At least 5 years of relevant experience in related technical/scientific field
- Ability to manage multiple initiatives across product lifecycle stages
- Strong organizational and prioritization skills
- Proactive, self-driven, and able to work independently in a regional role
- Confident presentation and facilitation skills
- Ability to prepare structured documentation (launch materials, comparison tools, tender documentation)
- Comfortable communicating with both technical and non-technical stakeholders
We regret that only shortlisted candidates will be contacted.
Harold Express
(MOM License: 26C3534)
Chai Timolty
EA Reg: R1331005
