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Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Guided by its vision of Smarter Technology for All, Lenovo is executing a Hybrid AI strategy that spans Personal AI – one personal AI, multiple devices; and Enterprise AI – helping customers turn data into insights and value. This strategy is delivered through the Group's commitment to world-class innovation and a full-stack AI portfolio, including devices (PCs, workstations, smartphones, tablets, accessories), infrastructure solutions (server, storage, edge, high performance computing and software defined infrastructure), as well as software, solutions, and services. With a global footprint spanning more than 20 research and development locations and a global supply chain that includes more than 30 manufacturing sites across 11 markets, Lenovo is widely recognized for its operational excellence. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). Learn more at www.lenovo.com and follow the latest news in our newsroom.
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Job Description - Role Overview
Role Summary
The Senior Services Solutions Executive (SSE) is responsible for driving business growth across Lenovo's Solutions Services Group (SSG) portfolio, with a strong focus on Smart Manufacturing solutions, including automation, robotics, artificial intelligence, and digital supply chain transformation. This role requires a consultative sales professional who can engage executive stakeholders, develop strategic account plans, and lead complex enterprise sales opportunities from inception through closure. [JD - Sr. T...nager.docx | Word], [Attract St...(1).xlsx | Excel]
Key Responsibilities
Business Development Customer Engagement
- Drive the adoption and expansion of Smart Manufacturing solutions across large enterprise customers throughout the Asia Pacific region.
- Identify opportunities to accelerate digital transformation, automation, and operational efficiency across manufacturing value chains.
- Establish and grow relationships with senior business and technology stakeholders, positioning Lenovo as a trusted advisor.
Sales Strategy Execution
- Develop and execute strategic account and territory plans aligned with revenue, growth, and market expansion objectives.
- Manage the complete sales lifecycle, including prospecting, qualification, solution development, proposal creation, negotiation, and contract closure.
- Lead complex RFP and RFQ responses, ensuring alignment between customer requirements and Lenovo's services capabilities.
Solution Selling Digital Transformation
- Lead the development of integrated solutions spanning Smart Manufacturing, AI, Hybrid Cloud, Infrastructure as a Service (IaaS), Device as a Service (DaaS), and Digital Workplace Solutions.
- Collaborate with solution architects, product specialists, and delivery teams to design outcome-driven transformation programs.
- Translate customer business objectives and technical requirements into scalable, value-based solutions.
Account Leadership Growth
- Partner closely with Client Managers and cross-functional teams to develop and execute strategic account plans.
- Drive land-and-expand strategies that increase services adoption and long-term customer value.
- Contribute to account leadership initiatives that support sustainable revenue growth and customer success.
Industry Leadership Collaboration
- Build relationships with CXO-level stakeholders across manufacturing, industrial, logistics, and warehouse sectors.
- Provide market insights, customer feedback, and industry trends to influence solution strategy and portfolio development.
- Represent Lenovo at industry events, executive forums, and customer engagements to strengthen market presence and thought leadership in Smart Manufacturing and Industry 5.0.
- Coordinate with regional and global teams, including sales, finance, delivery, and ecosystem partners, to ensure successful execution of complex opportunities.
Skills Experience
Must-Have
- 8+ years of experience in solutions or services sales, preferably within IT services, digital transformation, or enterprise technology environments.
- 3+ years of experience selling complex, multi-solution, or enterprise-scale engagements.
- Demonstrated success in closing strategic opportunities and managing long, consultative sales cycles.
- Experience working with manufacturing, industrial, logistics, or warehouse operations.
- Strong consultative selling, stakeholder management, negotiation, and business case development skills.
- Ability to engage and influence senior decision-makers and executive stakeholders.
- Excellent communication, presentation, and relationship-building capabilities.
- Willingness to travel across the Asia Pacific region as required.
Industry Technical Expertise
- Strong understanding of Smart Manufacturing and Industry 4.0/5.0 technologies, including:
- Robotics, automation systems, AGVs, and AMRs
- Industrial IoT and Digital Twin technologies
- Artificial Intelligence, computer vision, and advanced analytics
- Cloud, Hybrid Cloud, and digital supply chain ecosystems
- Proven ability to position technology solutions within broader business transformation initiatives.
Good-to-Have
- Experience leading enterprise digital transformation programs with a focus on Operational Technology (OT) and manufacturing solutions.
- Familiarity with Warehouse Management Systems (WMS), Warehouse Execution Systems (WES), and related partner ecosystems.
- Background in consulting, pre-sales, or strategic advisory roles.
- Fluency in English; additional European languages are advantageous
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
