Company Overview
SQL View is a Singapore-based software company with over 30 years of experience in document and workflow solutions for enterprise and government customers.
We are evolving from information governance into an AI-powered corporate knowledge platform, helping organisations move from managing records to unlocking knowledge, automation, and smarter decision-making.
Job Summary
The Solution Consultant is a customer-facing role responsible for supporting solution design, implementation, and customer engagement, while developing the ability to independently handle solution discussions and contribute to deal progression.
Responsibilities
- Engage customers to gather and analyze business and technical requirements to inform solution design
- Support the design, demonstration, and preparation of proposals for software solutions
- Perform hands-on implementation, configuration, and troubleshooting of software applications to meet customer needs
- Assist in scoping change requests and estimating effort to support project planning
- Respond to customer queries by providing timely and effective technical support
- Translate customer requirements into workable solutions under guidance to ensure alignment with business goals
- Collaborate with internal teams to coordinate and deliver successful project outcomes
- Support pre-sales discussions and contribute to opportunity progression by providing technical insights
Required competencies and certifications
- Minimum 2 years of experience in software implementation, support, or related roles
- Basic to intermediate understanding of systems architecture, SQL, and application frameworks
- Proven hands-on experience in troubleshooting and configuring software systems
- Effective communication skills to engage customers and internal stakeholders
- Demonstrated strong learning mindset and problem-solving ability to adapt and resolve issues
- Degree in IT, Computer Science, or related field
Other Information
- Be part of a company transitioning from information governance to an AI-powered corporate knowledge platform
- Work on solutions advancing from record-keeping to intelligent knowledge, automation, and decision support
- Opportunity to help customers reimagine information usage beyond storage
- Exposure to enterprise and government environments emphasizing security, compliance, and AI
- Grow into AI solutioning and customer-facing advisory roles as the platform evolves
- Make real impact by helping organizations shift from managing records to unlocking knowledge
