OVERVIEW
JOB RESPONSIBILITIES
Provide on-site support in semiconductor cleanroom environments at customer facilities
Deliver software support for semiconductor customers within assigned region
Troubleshoot software issues and prepare technical reports for customers
Set up, maintain, and manage lithography equipment and related support software
Acquire and apply fundamental knowledge of lithography tools and operations in daily work
Prepare software release notes and technical documentation in English
Respond to support needs outside regular hours (weekends, holidays, or night shifts when required infrequent)
Support overseas business trips (primarily Southeast Asia, Japan, Taiwan, and potentially India in the future)
Collaborate closely with local on-site engineers and Canon software engineers based overseas (mainly Japan)
Communicate directly with customers on technical matters and provide clear reports
Escalate software issues to Canon headquarters in Japan as required
Plan and conduct software training sessions and knowledge-sharing activities for engineers and team members
Act as a liaison between Canon headquarters in Japan and local engineers for software-related matters
JOB REQUIREMENTS
Practical experience in software support for semiconductor manufacturing equipment
Business-level proficiency in Japanese (reading, writing, and speaking)
Required for communication with Japanese customers and headquarters
Basic knowledge of Linux OS and experience with command-line operations
Experience in reviewing customer specifications (including online specifications) and coordinating requirements is a plus
BENEFITS
Monthly salary: SGD 4,000 - SGD 5,000 (based on skills and experience)
Annual paid leave: 15 days
Sick leave: 14 days
Medical benefits: Provided
Opportunities to work in an international environment and gain global exposure
OTHERS
Employment type: Full-time (Permanent)
Working hours: 8:30 AM - 5:30 PM
Days off: Weekends and public holidays (based on Singapore calendar)
Flex-time: Not available
Remote work: Not available
Probation period: 6 months
Interview process: 2-3 rounds
JAC Recruitment Pte. Ltd.
1 Raffles Place #42-01, One Raffles Place, Tower 1, Singapore 048616
Tel: 8440 0945 Name: Mugen Kotobuki
EA Personnel Registration Number: R26160791
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