Responsibilities:
- End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
- Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner.
- App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility.
- Integration Support: Assist in resolving integration issues with other systems and platforms.
- Customer Support: Provide technical support to customers and address their concerns effectively.
- Documentation: Maintain detailed documentation of issues, solutions, and best practices.
- Collaboration: Work closely with development, QA, and support teams to ensure seamless software operation.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 5 years of relevant professional working experience.
- Proven experience in software development and bug fixing.
- Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
- Familiarity with software configuration management and performance monitoring tools.
- Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
- Available for 24/7 standby.
- Ready to work OT and in shift roles if needed.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
If you are keen, please email your updated resume to
EA License no. 14C7275/Registration no. R1434860
Please take note that only shortlisted candidate will be contacted. Thank you.
