Job Description

We are looking for a Software Engineer with 3-5 years of experience to maintain, troubleshoot, and enhance enterprise applications. This hands-on role combines software development, production support, and continuous application improvement.

The position involves participation in a 24/7 support roster on a team rotation basis, including after-hours incident response when scheduled.

Key Responsibilities

Maintain and support enterprise applications, ensuring reliability and performance.
Investigate production incidents, debug code, and implement software fixes.
Develop application enhancements and improve existing functionalities.
Perform root cause analysis and implement preventive measures.
Support application deployments, upgrades, testing, and release activities.
Monitor application health and respond to critical incidents in accordance with SLAs.
Collaborate with development, infrastructure, and operations teams to resolve technical issues.
Participate in 24/7 on-call support duties on a rotational basis, when rostered.

Requirements

3-5 years of experience in software development, application maintenance, or production support.
Hands-on programming and debugging experience, preferably with C# / .NET / ASP.NET Core.
Good knowledge of SQL databases, REST APIs, and application integration.
Experience troubleshooting production applications and resolving code-level defects.
Familiarity with Git, application deployments, and software testing practices.
Strong analytical, troubleshooting, and communication skills.
Ability to independently investigate issues and coordinate incident resolution.
Willingness to participate in a rotating 24/7 support roster