Software and Applications Manager

Key Responsibilities

Application & Software Management

• Oversee the full lifecycle of enterprise applications, including architecture, deployment, upgrades, integrations, and decommissioning.
• Drive modernization of legacy systems into cloud-native, microservices, and containerized architectures (Docker, Kubernetes, OpenShift).
• Manage complex ERP/CRM systems and integrations with APIs, middleware, and data warehouses.
• Ensure high availability, performance tuning, and disaster recovery strategies for business-critical applications.

Architecture & Technical Excellence

• Define and enforce application architecture standards, design patterns, and best practices.
• Lead integration across platforms using API Gateways, ESB (MuleSoft, Dell Boomi, TIBCO), Kafka, or event-driven architectures.
• Manage DevSecOps pipelines (CI/CD with Jenkins, GitLab, Azure DevOps) ensuring security and compliance are embedded.
• Implement observability and monitoring using tools like Prometheus, Grafana, ELK stack, or Splunk.

Governance, Security & Compliance

• Enforce cybersecurity standards (ISO 27001, NIST, Zero Trust, OWASP) across all applications.
• Ensure compliance with data privacy regulations (PDPA, GDPR, HIPAA).
• Manage license governance, audits, and vendor SLA compliance.

Leadership & Vendor Management

• Lead a team of application engineers, solution architects, and vendor partners.
• Collaborate with business stakeholders to translate requirements into scalable technical solutions.
• Negotiate contracts and manage relationships with enterprise software vendors (SAP, Oracle, Microsoft, Salesforce, etc.).

Qualifications & Skills

• Bachelor's or Master's degree in Computer Science, Software Engineering, or IT.
• 10+ years in software/application management with 5+ years in leadership roles.
• Proven expertise in enterprise application management, cloud transformation, and hybrid IT ecosystems.
• Hands-on experience with:
  Cloud Platforms: AWS, Azure, or GCP
  Containers & Orchestration: Docker, Kubernetes, OpenShift
  Integration & Middleware: MuleSoft, Dell Boomi, Kafka, TIBCO
  ERP/CRM: SAP, Oracle, Salesforce, Microsoft Dynamics
  Security & Compliance: Identity & Access Management (IAM), SSO, SIEM tools
• Strong analytical, decision-making, and project management skills.
• Excellent leadership, communication, and vendor negotiation abilities.

Preferred Certifications

• PMP / PRINCE2 or Agile/Scrum certification
• ITIL v4 for service management
• Cloud Certifications: AWS Solutions Architect, Azure Solutions Architect, or GCP Professional Cloud Architect
• Cybersecurity Certifications: CISSP, CISM, or equivalent