Social Worker/Case Worker
Social Worker/Case Worker
Montfort Care- Posted 17 hours ago
- Be among the first 10 applicants
Job Description
About Us
Montfort Care is a social service agency that works with individuals, families and communities to create new possibilities. Founded in 2000, we now employ more than 400 employees and operate from over 30 locations in Singapore across Anti-Violence, Family Service, Mental Health, Caregiving and Eldercare services.
Guided by our founding ethos, Those whom the world rejects must move you the most, we believe no life should be defined by its hardest circumstances. Behind every struggle is a person or family with dignity, strengths and possibilities yet to be realised. Our work begins by seeing what others may overlook and creating the conditions for people to reclaim agency, rebuild relationships and shape a different future.
Find out more at www.montfortcare.org.sg
Job Description
As a Social Worker/Case Worker in the National Anti-Violence & Sexual Harassment Helpline (NAVH), you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:
Relevant Experience
Montfort Care is a social service agency that works with individuals, families and communities to create new possibilities. Founded in 2000, we now employ more than 400 employees and operate from over 30 locations in Singapore across Anti-Violence, Family Service, Mental Health, Caregiving and Eldercare services.
Guided by our founding ethos, Those whom the world rejects must move you the most, we believe no life should be defined by its hardest circumstances. Behind every struggle is a person or family with dignity, strengths and possibilities yet to be realised. Our work begins by seeing what others may overlook and creating the conditions for people to reclaim agency, rebuild relationships and shape a different future.
Find out more at www.montfortcare.org.sg
Job Description
As a Social Worker/Case Worker in the National Anti-Violence & Sexual Harassment Helpline (NAVH), you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:
- Engage caller to understand severity of situation
- Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
- Conduct risk and safety assessment for cases
- Determine response time and right-siting of cases
- Engage agencies to ensure warm transfer of cases
- Engage key family members to work with an agency
- Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s) (e.g. psychology)
Relevant Experience
- Prior experience as a social worker in violence specialist centre and child protection work related field would be an advantage
- Fresh graduates are welcome to apply
- Be willing to work shift hours as the NAVH is a 24/7 helpline (shift allowance provided)
- People-oriented and good interpersonal skills
- Excellent oral and written communications skills
- Analytical ability & problem-solving skills
- Ability to be flexible/ creative in devising alternative solutions to issues
- Committed and can-do attitude
- Effective report writing skills
- Team Player
- Only shortlisted candidates will be notified.

