To support Care & Counselling Department in their areas of responsibilities such as case management, administrative duties and support groups.
Responsibilities
- Clinical and Case Management:
i. Assist with case management after cases are screened by MSWs.
ii. Follow up with care arrangement and post discharge referrals.
iii. Explaining long term care schemes such as Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, Careshield Life etc. to patients and NOKs.
iv. Conducting home visits as instructed by MSWs.
v. Managing cases referred by AMKH Day Rehab Centre for ATF applications and to be the point of contact for referrals of MSW services.
vi. Facilitating means testing for inpatient as well as patients attending dialysis at AMK-THKH Dialysis Centre.
vii. Accompanying patients for admission assessment for institution placement or centre-based services, and to other organizations to facilitate discharge planning.
- Professional Development:
i. Engaging in continual learning through regular case discussions, supervision and trainings (internal and external).
i. Assisting in preparing support groups i.e. admin and logistical support.
i. Ensuring proper documentation of case files, referrals and other related documents for case management and audit purposes.
ii. Collecting and submitting regular statistics.
iii. Manning Care and Counselling Reception counter on Saturday.
iv. Supporting duties of Admin Assistant when needed.
v. Maintaining C&C Resource library and brochures of service providers.
vi. Preparing new admissions by accessing NMTS portals.
vii. Carrying out relevant administrative duties as assigned by Supervisor.
Requirements
- Diploma in Social Work / WSQ Diploma in Social Services.
- Fresh graduates are welcome.
- Minimally 4 years of social service experience.
- Proficient in MS Office.
- Good communication and written skills.
