Job Description

Site Reliability Engineer (SRE)

Location: Singapore, Onsite

Employment Type: Contract (12 months renewable based project demand / performance)

Key Responsibilities

Provide Site Reliability Engineering and production support for a developer platform, ensuring high availability, stability, and performance.
Monitor platform health, investigate incidents, and coordinate timely resolutions with technical and business stakeholders.
Perform root cause analysis and implement preventive actions to improve reliability and reduce recurring issues.
Define and manage monitoring, alerting, SLIs, and SLOs for critical production services.
Automate operational processes, enhance runbooks, and minimise manual support effort.
Diagnose and resolve complex issues across applications, infrastructure, and cloud environments.
Improve developer productivity and optimise engineering workflows.
Participate in on-call support rotation for critical production services when required.
Promote SRE, DevOps, and software engineering best practices across teams.

Required Skills & Experience

5-7 years of software engineering experience with JavaScript, Java, Python, or .NET.
2-4 years of experience supporting production systems within an SRE or production support environment.
Minimum 3 years of AWS experience, including cloud infrastructure and platform operations.
Hands-on expertise with Docker, Kubernetes, EKS, and Helm.
Experience with Infrastructure as Code tools such as Terraform and CloudFormation.
Strong knowledge of CI/CD pipelines, GitHub Actions, and artifact repositories such as JFrog.
Proficiency in Linux administration and Shell scripting.
Experience with observability and logging tools including CloudWatch, Splunk, and Datadog.
Good understanding of incident management, service monitoring, alerting, SLIs/SLOs, and post-incident reviews.
Strong analytical, troubleshooting, communication, and stakeholder management skills.
Education: Degree in Computer Science, Information Technology, or a related discipline.