Site Reliability Engineer (MCS)

Responsibilities:

This role will be part of Digital Engineering & Services group:

• You will work in a DevOps team to deploy, operate, maintain and improve ODC products in GCP Cloud, following the SRE approach.

• You will be responsible for deployment of Thales products in cloud.

• You will perform on-boarding test, communicate technical risk concerns and help prepare mitigation plans.

• You will be responsible for System monitoring with real-time monitoring tools.

• You will extend and acknowledge completion of handover milestones to Tiers I, II to comply with contractual SLAs.

• You will be responsible for support operations tasks to shape the product roadmap and establish strong operational readiness across teams.

• You will provide technical guidance for new or evolution of services and for consolidated technical analyses.

• You will participate at the preparation and review of technical product & customer specific documentation.

• You will be responsible to provide technical direction when CAB requires Tier II input, expertise or changes with high-risk impacts on customer SLAs.

• You will ensure the integrity of the solution functional baseline and architecture.

• You will develop and maintain IAC code and automation tools.

• You will be responsible to perform regular performance tuning, technological watch and updates on service platform.

• You will provide 24/7 on-call support in shifts.

Knowledge, Skills and Experience:

• Degree in Computer Science or any related discipline.

• 4+ years of experience in relevant field.

• Hands-on in deployment with Kubernetes and GCP (preferred)/ AWS/ Azure administration and support in production grade environment.

• Hands-on experience in Continuous Integration and Continuous Delivery (CI/CD) tools like Gitlab, Terraform, Ansible, Helm, Hashicorp (any)

• Strong knowledge of System Integration, Operation, Maintenance and proven experience with automation tools including Gitlab.

• Strong working experience on one of the scripting language - SHELL/Python is required.

• Knowledge of Agile methodology and Service Delivery best practices.

• Knowledge on Cloud service provider i.e. GCP/AWS/Azure, monitoring tools, networking, infrastructure and Linux.

• Experience in Telecom domain will be highly preferred.

Other information:

• Working Location: One North

• Working Hours: Monday - Friday, 9am - 6pm

• 24/7 oncall support in shift rotation (Average one shift per team member every 2 months)