Job Description
Purpose
This role plays a critical part in ensuring reliability, scalability, and performance of our systems and services. You will work closely with development and operations teams to build and maintain robust infrastructure and tools that support high availability, monitoring and rapid deployment.
Key Missions
- Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
- Recovers platforms or products during production incidents to meet targeted service-level agreements
- Set up, enhance and maintain observability tools.
- Assist in incident response, perform root cause analysis, and postmortem documentation.
- Develop tools/applications/scripts to improve operational efficiency.
- Maintain and enhance CI/CD pipelines.
- Collaborate with software engineers to design scalable and resilient systems.
- Participate in on-call and on-site rotations and contribute to reducing alert fatigue.
- Document processes, configurations, and best practices.
- Support other software efficiency improvement initiatives.
Profile & Other Information
- At least 1-3 years experience in software development, Devops or SRE.
- Curious, Strong communicator and ready to work in a fast-paced environment and willing to pick up new skills and technologies as necessary.
- Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline
- Basic understanding of Linux/Unix systems and shell scripting.
- Familiarity with cloud platforms (e.g., AWS, Azure, GCP).
- Exposure to containerization tools (e.g., Docker, Kubernetes).
- Experience with monitoring tools (e.g., Prometheus, Grafana, ELK).
- Knowledge of CI/CD tools (e.g., Jenkins, Gitlab, Bitbucket, Jira).
- Programming/scripting skills in Python, Java, or Bash.
- Understanding of networking fundamentals and system security.
- Good written and verbal communication skills.
- Self-motivated, independent and a good team player
- Able to work under pressure in a fast-paced environment
- Innovative, proactive mindset and with a focus on continuous improvement
- Strong analytical and problem-solving skills
