shop sales manager

Core Duties and Responsibilities

• Sales and Performance Management: Set sales targets, track team performance metrics, and implement strategies to boost revenue. [1, 2, 3]
• Staff Leadership: Hire, train, schedule, and motivate retail associates to deliver exceptional service. [1, 2]
• Operations and Inventory: Monitor stock levels, manage orders, and ensure the sales floor is fully stocked. [1, 2]
• Customer Service: Handle escalated customer complaints, inquiries, and feedback to maintain brand loyalty. [1, 2]
• Merchandising and Maintenance: Maintain store cleanliness, visual displays, and safety compliance. [1, 2]