Shift Supervisor

Responsibilities:

• Lead store operations during shifts to ensure smooth workflow and deliver excellent customer service
• Supervise and support staff by managing daily tasks and coordinating shift schedules to maintain team efficiency
• Maintain food safety, hygiene, and cleanliness standards to comply with health regulations and enhance customer experience
• Assist with inventory management by tracking stock levels and implementing waste reduction measures
• Support in-store promotions and campaigns by executing activities during shifts to drive sales and customer engagement
• Monitor sales performance and report operational issues promptly to the Store Manager for timely resolution

Qualifications:

• 1-2 years of experience in food & beverage, retail, or hospitality industries, with supervisory experience preferred
• Strong teamwork, problem-solving, and leadership skills demonstrated through managing staff and resolving operational challenges
• Detail-oriented and responsible in maintaining operational standards and store environment
• Basic communication skills in English or Chinese to interact effectively with customers and team members