Job Description
About the Role
As our Business Development Manager for the OTA vertical, based in
Singapore, you will own the commercial growth of our travel and online travel
agency client segment. You will sell our payment infrastructure (traveler
collections, supplier payouts, merchant acquiring, Virtual Commercial Cards
(VCC) and cross-border settlement) to online travel agencies, travel
marketplaces, bed banks and wholesalers, metasearch platforms, destination
management companies (DMCs), tour operators and hotel/flight aggregators across
Southeast Asia and beyond.
Travel is one of the most payment-intensive industries in the world
— and one of the most demanding. OTAs collect from travelers in dozens of
currencies and pay out to a fragmented long-tail of hotels, airlines and ground
suppliers across the globe, often via Virtual Commercial Cards under Natural
Payment Scheme (NPS) arrangements. They live with high chargeback and refund
exposure, tight working-capital dynamics, and thin margins where every basis
point of FX and MDR matters. You will translate these needs into payment
solutions — working directly with the CEO and partnering with Product,
Technology, Compliance, Legal, Risk and Operations to turn market opportunity
into revenue.
Job Responsibilities
Vertical Growth – OTA & Travel Clients
·
Hunt & Close: Identify, develop and
convert new business opportunities across online travel agencies, travel
marketplaces, bed banks/wholesalers, metasearch platforms, DMCs, tour operators
and travel aggregators.
·
Vertical Strategy: Develop and execute
the OTA vertical go-to-market plan for Singapore and Southeast Asia — target
account mapping, segment prioritisation, and revenue, transaction volume and
customer acquisition targets.
·
Use-Case Fluency: Understand OTA
business models and payment flows — traveler collections (cards, alternative
payment methods, BNPL), supplier payouts via VCC/NPS, split and delayed
settlements, refund and chargeback handling — and match them to acquiring,
payouts, card issuing and cross-border solutions.
·
Ecosystem Presence: Build presence in
the travel ecosystem — industry associations, travel-tech events and
conferences, OTA and hospitality networks — to generate inbound interest,
referrals and early access to high-growth accounts.
Payments
Solution Selling
·
Full Cycle: Manage the full sales cycle
from prospecting and qualification through solution design, commercial
negotiation, contracting, onboarding and go-live.
·
Solution Development: Work closely with
Product and Technology to translate OTA requirements into commercially viable
payment solutions — multi-currency acquiring, VCC issuing for supplier payouts,
FX and settlement configurations, API integrations with booking engines and
PMS/Ota platforms.
·
Presentation: Present the company's
payment infrastructure, APIs, products and platform capabilities to OTA
founders, CFOs, Heads of Payments and finance operations teams.
Commercial
& Card Economics
·
VCC & NPS for Supplier Payouts: Drive
adoption of VCC and Natural Payment Scheme models for hotel and supplier
payouts — articulating how card-based supplier payments extend float, improve
cash flow, optimise Days Payable Outstanding (DPO) and working capital, and
earn interchange rebates on payout volume.
·
FX & Cost Positioning: Structure
multi-currency collections and payout solutions with competitive FX spreads,
MDR positioning and settlement timing that protect the OTA's thin transaction
margins.
·
Negotiation: Lead commercial discussions
and negotiations covering pricing, transaction fees, FX spreads, settlement
arrangements, refund/chargeback terms and service requirements.
Client
& Stakeholder Management
·
Relationships: Build and maintain strong
relationships with founders, CEOs, CFOs, Heads of Payments, Heads of Supply and
procurement at OTA and travel businesses.
·
Buying Committees: Navigate complex,
multi-stakeholder buying processes — influencing economic buyers (CEO/CFO),
technical buyers (payments engineering, booking platform teams) and end users
(finance ops, supplier/payables teams).
·
Expand: Identify cross-sell and
expansion opportunities across additional markets, currencies, payment methods
and product lines as OTA clients scale internationally.
Pipeline
& Cross-Vertical Support
·
CRM Discipline: Maintain an accurate
sales pipeline and opportunity records in the CRM; prepare forecasts and
provide regular updates on key opportunities and conversion timelines.
·
Market Intel: Track travel industry trends,
funding and M&A activity, competitor moves and pricing benchmarks; feed
insights into product and pricing strategy.
·
Cross-Functional Teamwork: Work with
Product, Technology, Compliance, Legal, Risk, Finance and Operations throughout
the sales and implementation lifecycle; ensure proposed solutions are
compliant, viable and successfully transitioned to account management.
Qualifications and Experience
Essential
·
Fintech / Payments Foundation: 3–5 years
of business development or B2B sales experience in fintech, payment services,
PSP, merchant acquiring or card payments.
·
OTA / Travel Specialisation: Demonstrable
track record selling into online travel agencies or the broader travel
ecosystem — OTAs, bed banks, DMCs, tour operators, travel-tech or hospitality
platforms — with closed deals and attributable revenue you can walk us through.
·
Payments Fluency: Hands-on knowledge of
B2B/B2C payments, acquiring, VCC/card solutions, supplier payouts and
cross-border settlement; working understanding of travel-specific dynamics —
chargebacks, refunds, NPS float and multi-currency operations.
·
Commercial Edge: Comfortable pricing
deals, negotiating contracts and managing 6–12-month sales cycles.
·
Card Economics: Understand interchange,
rebates and how VCC credit lines improve DPO, cash flow and working capital.
·
Stakeholder Management: Communicate
effectively with technical teams and senior decision-makers on payment
solutions, pricing and commercial value.
·
Ownership: A self-starter who creates
leads, thrives in ambiguity and owns the outcome.
·
Degree: Bachelor's degree in Business,
Finance, Economics, Hospitality Management or a related field.
·
Travel: 10%–20% travel will be required.
What Will Make You Stand Out
You speak fluent travel payments. You understand why an
OTA collects from a traveler in Singapore today but pays a hotel in Bali a
month later, how a VCC/NPS payout turns that gap into float and interchange
income, and what chargeback ratios do to an acquiring relationship. You combine
that vertical fluency with solid payments economics. You do not wait for leads
— you create them through ecosystem presence and disciplined prospecting. You
can hold a technical conversation with a payments engineer and a commercial
conversation with an OTA founder-CFO in the same hour.
What We Offer
·
Direct Access: A high-impact role
reporting directly to the CEO, with visibility and influence across the
business.
·
Vertical Ownership: The runway to build
and own the OTA business vertical in one of the world's most dynamic payment
hubs — Singapore, at the heart of Southeast Asia's travel recovery.
·
Support: A collaborative,
cross-functional team across Product, Technology, Compliance and Operations
that supports your deals end to end.
·
Growth: Exposure at the intersection of
cross-border payments, card issuing and one of the largest B2B payment volume
pools in the region — travel.
More Info
Key Skills
card payments
VCC
cross-border settlement
payment infrastructure
API integrations
multi-currency acquiring
