Settlement Office (Network Operations Settlement Operations)

About the Company

Liquid Group is a Singapore-based FinTech payments services provider enabling smart, secure, and cost-effective payment transactions across the region. We operate a cross-border QR payment network connecting e-wallet operators, banks, and merchants, while also offering white-label mobile payment solutions. At Liquid, we work collaboratively and innovatively to deliver payment solutions that ensure efficiency, security and convenience for our partners and customers.

Job Summary

As a Junior Settlement Officer, you will support the daily execution of settlement activities for various payment schemes, partners, and currency corridors. You will be responsible for ensuring accuracy, timeliness, and traceability in settlement operations and reconciliation processes. This role is ideal for someone detail-oriented, analytical, and eager to build a career in financial operations within the payments industry

Key Responsibilities

Daily Settlement & Reconciliation

• Review and verify daily Settlement Reports across various payment channels (e.g., Scheme, PayNow, FAST, LiquidNet, LiquidPay).
• Prepare and upload bank files for daily settlement with merchants.
• Check and confirm that all incoming deposits for cross-border remittance are correctly allocated to clients.
• Perform daily reconciliation of bank accounts to ensure settlements for all partners have been received and recorded accurately.

Operational Support

• Assist in identifying settlement discrepancies and escalate issues promptly to senior team members or managers.
• Support documentation of settlement procedures, exception handling, and process updates.
• Assist with integration testing, system testing, UAT, and implementation activities related to settlement workflows.

Process Improvement

• Participate in requirement-gathering discussions and help conduct gap analysis of current settlement processes.
• Support new initiatives to improve automation, efficiency, and accuracy in settlement operations.

Requirements

• Diploma or Bachelor's degree in Finance, Business, Accounting, Banking, Economics, or a related field.
• Strong understanding of basic accounting concepts, transaction processing, and reconciliation.
• Familiarity with payment instruments (e.g., QR payments, FAST, PayNow) is an advantage.
• Basic understanding of foreign exchange (FX) concepts, including currency pairs, conversion spreads, settlement risk, and how FX impacts cross-border payment flows.
• Exposure to hedging fundamentals, such as how simple hedging mechanisms can be used to manage FX exposure for cross-border settlement operations.
• Basic SQL knowledge (e.g., writing simple queries, filtering, grouping, and joining tables) to support data extraction, analysis, and operational reporting.
• Proficiency in Microsoft Excel (lookup functions, pivot tables, basic formulas).
• Comfortable working with operational systems, dashboards, and bank portals.

Experience

• 0–2 years of experience in operations, settlements, payment processing, accounting, or financial services.
• Internships or exposure to fintech, banking operations, or reconciliation functions are a plus.

Soft Skills & Attributes

• Strong attention to detail and accuracy when handling high-volume data.
• Good analytical and problem-solving skills.
• Ability to work under time-sensitive cut-offs in a fast-paced environment.
• Good communication skills and a collaborative mindset.
• Highly reliable, proactive, and eager to learn new tools and processes.
• Ability to follow structured workflows while identifying improvement opportunities.