The Role: Strategic Service Solutions and Critical Infrastructure Fulfillment
This role focuses on leading the pre-sales design, solution architecture, and successful end-to-end fulfillment of service contracts for critical digital power infrastructure. You will be instrumental in developing high-level service strategies, translating client needs into viable service solutions for data centers, and overseeing project execution to guarantee adherence to contractual objectives and quality standards
Responsibilities
- Understand customer requirements and pain points to proactively design and propose comprehensive service solutions for data center critical power/cooling, Smart PV, and EV chargers.
- Develop and execute tailored Key-Account service strategies and build an aligned service ecosystem to meet complex industry requirements.
- Lead the technical service aspects of project bidding and negotiation, implement fulfillment strategies, and actively mitigate delivery risks to ensure project deliverability.
- Coordinate and manage internal and partner resources to ensure that service delivery and quality consistently meet both industry standards and specific customer requirements.
- Drive high customer fulfillment satisfaction and ensure the successful project delivery and contract completion for all assigned infrastructure products.
- Strategically align with customer organizations to build and lead high-performance service teams capable of delivering complex projects
Requirements
- Bachelor's degree or higher, preferably in Electrical Engineering or a closely related technical discipline
- Prior professional experience as a Service Engineer or in a technical consulting/delivery role; experience in pre-sales support for services is highly valued.
- Strong project management and effective problem-solving abilities.
- Possess a solid technical foundation in infrastructure concepts and demonstrated academic proficiency.
- Excellent presentation and public speaking skills for communicating complex technical solutions to client stakeholders.
- Ability to perform effectively and manage tasks in a demanding, fast-paced, and dynamic environment
Interested candidates who wish to apply for the advertised position, please click on Apply. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOL Singapore PTE LTD)
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