Job Description
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.
Role Overview
Design, develop, and implement ServiceNow solutions with a focus on ITOM modules. This role involves working closely with business and technical teams to deliver scalable solutions, enhance platform capabilities, and support enterprise IT operations.
Key Responsibilities
- Design, develop, and implement solutions on the ServiceNow platform
- Collaborate with stakeholders to gather and translate business requirements into technical solutions
- Configure and customize ServiceNow applications, workflows, forms, and scripts
- Develop and maintain platform components, including tables, business rules, client scripts, UI policies, and integrations
- Support end-to-end ServiceNow implementation activities, including configuration, testing, and deployment
- Participate in user acceptance testing (UAT) and support data migration activities
- Develop reports and dashboards to monitor performance and KPIs
- Integrate ServiceNow ITOM modules with enterprise systems to ensure seamless data flow
- Provide technical support and troubleshoot platform-related issues
- Ensure adherence to best practices, governance, and audit requirements
Requirements & Preferred Profile
- 5+ years of experience with the ServiceNow platform
- Strong hands-on experience in ITOM (Discovery, Service Mapping, Event Management)
- Proven experience in ServiceNow configuration, customization, and development
- Proficiency in workflows, scripting (JavaScript), and platform components (business rules, client scripts, ACLs, etc.)
- Experience in enterprise or large-scale ServiceNow implementations
- Exposure to ITSM or CSM modules is advantageous
- ServiceNow certifications (e.g., CIS) are a plus
- Strong analytical, problem-solving, and communication skills
- Ability to translate business requirements into technical solutions
- Collaborative, proactive, and comfortable working in fast-paced environments
Candidates must have valid work authorization in Singapore. Visa sponsorship is not available for this role.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
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