ServiceNow Architect

SimplifyNext helps organizations cut through complexity and harness emerging technologies to deliver measurable business impact. Trusted by 150+ organizations, we specialize in agentic AI, intelligent automation, and modern enterprise applications — pairing applied AI engineering with deep platform expertise.

Our team of 250+ professionals operates from our Singapore headquarters and offices in Thailand and Malaysia, serving clients across Asia Pacific. We've been recognized among Singapore's 100 Fastest Growing Companies and Asia Pacific's High-Growth Companies for last three consecutive years (2023–2025).

We partner with leading global technology providers — Microsoft, AWS, ServiceNow, UiPath, Databricks, Automation Anywhere, SS&C Blue Prism, OutSystems, and others — to serve clients across Public Sector, Defence, Banking & Financial Services, Healthcare, Education, Manufacturing, Real Estate, Logistics, Transportation, and Technology.

Recognised as one of the fastest-growing companies in Singapore and Asia Pacific, SimplifyNext is positioned as one of the most credible and ambitious digital transformation teams in the region.

At SimplifyNext, our ServiceNow team focuses on the most advanced and impactful domains — CSM, HRSD, FSM, IRM, AI Control Tower, and App Engine — helping enterprises and governments reimagine services. We are seeking an experienced ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. If you want to architect solutions beyond vanilla ITSM and be mentored by the deepest ServiceNow minds in ASEAN, this role is for you.

What You'll Do

• Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, AppEngine, and more.
• Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
• Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
• Mentor developers, coach squads, and set the standard for delivery excellence.

What We're Looking For

• 7+ years of ServiceNow experience with proven architect-level expertise.
• Hands-on across multiple modules.
• Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
• Excellent stakeholder management and consulting skills.
• ServiceNow CTA or multiple CIS certifications.
• Agile delivery experience.

Why Join Us

• Competitive salary + performance bonus
• Certification sponsorship (CIS, CTA and CMA) including structured training and mentorship to achieve these certifications
• Work on innovative projects beyond traditional ITSM implementations – customer, employee, and AI-driven experiences
• Learn directly from elite ServiceNow architects and top consulting leaders
• Cross-platform exposure
• Clear career path toward Practice Lead / Enterprise Architect

At SimplifyNext, we're committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you're excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we'd be happy to hear from you.