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RANDSTAD PTE. LIMITED

ServiceNow Architect

Early Applicant
  • Posted 20 days ago
  • Be among the first 10 applicants
5-7 Years
SGD 13,000 - 14,000 per month

Job Description

#goodpay & Benefits

#hybridwork

about the company
Our Client is a leading IT Services & Consulting company

about the job

  • Lead Solution Implementation: Take ownership of solution design and lead the end-to-end implementation for clients, from initial concept to final delivery.
  • Design and Quality Assurance: Conduct comprehensive design reviews and perform data quality assurance to ensure the integrity and effectiveness of our solutions.
  • Client & Sales Engagement: Manage communication with external client teams throughout the sales cycle and post-sales delivery. Contribute to RFPs (Requests for Proposals) by providing expert content and technical solutions.
  • Auditing and Enhancement: Audit existing client implementations to identify areas for improvement and recommend strategic enhancements.
  • Process Alignment: Implement and align business processes with ITIL best practices.

about the manager/team
This role reports to a senior IT Head

skills and experience required

  • Minimum of 5 years in IT or customer support, with at least 3 years as a technical consultant or business analyst focused on ServiceNow implementation.
  • Proven experience working with ServiceNow Technology Workflows, including ITSM, ITOM.
  • A minimum of 1 year of experience implementing and aligning business processes with ITIL best practices.
  • Technical Knowledge: Strong understanding of SQL, XML, and other web-based technologies.
  • Certifications: At least one relevant ServiceNow CIS (Certified Implementation Specialist) certification is required.
  • Ability to manage multiple accounts simultaneously while demonstrating a positive, problem-solving attitude.
  • Must be a proactive self-starter with the ability to work independently and assume a leadership role.

More Info

Industry:Other

Function:It Services Consulting

Job Type:Permanent Job

Date Posted: 10/09/2025

Job ID: 125963681

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Last Updated: 28-09-2025 07:54:19 PM
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