Service Technician

Company Description Pure Water Dispenser is a Singapore-based specialist in pipe-in water dispensers, serving over 1,000 active clients across diverse industry sectors and government agencies. The company has installed and maintained more than 10,000 water dispensers island-wide, demonstrating strong market presence and technical expertise. Team members support a growing portfolio of clients who rely on dependable hydration solutions for workplaces and public facilities. The organization values reliability, service quality, and long-term customer relationships, offering opportunities to work with a wide range of commercial environments.

Role Description

In order to meet with our expansion needs, we are looking for skilled individuals to serve as Service Technicians. Service Technicians form an important part of our company, ensuring that our products are well maintained in our customers premises and continue to serve them well. They form the frontline of the company, being in frequent contact with our clients and their maintenance teams. The position of Service Technician is a hands-on role and candidates with strong mechanical background would be favourably considered.

Remuneration

• Basic Salary
• Mobile phone Allowances
• Attendance Incentive
• Key Performance Incentive
• Workman Compensation
• Group medical insurance
• Annual/Medical Leave
• AWS
• Performance Bonus

Job Responsibilities

• Prepare necessary tools and equipment for maintenance or installation
• Perform preventive maintenance and corrective works for the water filtration systems at our customer's premise
• Perform new installations of the required equipment
• Relocate and reinstall customers equipment as instructed
• Keep proper records of all services done and obtain client acknowledgement accurately
• Ad-hoc and other works as assigned by superiors
• The technician is expected to follow safety standards, manage tools and spare parts effectively, and support continuous improvement of service processes.

Preferred Qualifications and Qualities

• Basic knowledge of plumbing or water filtration systems and safe work practices
• Ability to read and follow technical manuals, service procedures, and work orders in English
• Good problem-solving skills and attention to detail, with the ability to work independently and in a team.
• Physical ability to independantly handle equipment, perform installation work, and travel to multiple sites within Singapore
• Solid Customer Service skills, with the ability to communicate clearly, manage expectations, and maintain professional client relationships.
• Experience in plumbing and electrical works is a bonus.
• Teachable, willing-to-learn attitude
• Class 3A driving license required