Service Technician - CGH

Job Descriptions:

You will be the on-site first responder for OTSAW's AGV fleet at Changi General Hospital (CGH).

Your mission:

Monitor the operations of OTSAW Products

Perform basic housekeeping and routine checks of OTSAW Products

Provide the first response to any technical issues encountered by OTSAW Product

Assist in attending to Tier 1 - Operations related issues via remote or on-site support

Escalate higher level issue to superior for immediate advice and action whenever needed

Prepare the Service Reports, Maintenance Report and other Operations related documents as needed

Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Work Schedule:

Weekdays:

. AM Shift: 6:30AM - 3:30PM

. PM Shift: 12:30PM - 9:30PM

Weekends/PH:

. AM Shift: 6:30AM - 3:30PM

. PM Shift: 11:00AM - 8:00PM

Pattern: 5 days work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts

Coverage: Weekends & Public Holidays included

OT: Required for operational emergencies

Skillsets:

Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields

Proven work experience of at least 1 year in a technical industry

Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

Proficiency in using mechanical and electrical tools

Knowledgeable in identifying basic mechanical parts and electrical components

Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint

Ability to work independently and remain professional under pressure

Ability to clearly communicate with colleagues and end users

Additional Requirement:

Physically fit to perform tasks involving lifting of heavy equipment and working in confined

spaces

Willing to travel locally in a short notice

Comfortable to work in a shifting schedule