- Position :Service Sales Engineer | Chiller Plant/HVAC/Airside | Up to $6000 gross
- Working hours : Monday to Friday | 8.30am to 5.30pm
- Location: Office in Boon Lay-Islandwide
- Salary (commensurate with experience) : Up to $6000 (Basic + $1000 Transport allowance) + 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 -21 days Annual Leaves + Medical Benefits
- Duration : Permanent
- Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC
Main Responsibilities:
- Act as customers representative. Operate as the lead point of contact for any and all matters specific to the customers
- Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
- Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
- Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
- Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
- Encourage customer growth and loyalty to the company through continuous support and customer assistance.
- Resolves customer complaints by investigating problems develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
- Organise regular Service Reviews with customers and Ops team on hot jobs and critical issues.
- Understands customers / Vertical Market Needs and determines pricing and selling strategies.
- Prepares and reviews contract terms and conditions
- Presents the proposal to the customer.
- Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.
- Other relevant duties as assigned
Requirements:
- Bachelor's degree in engineering with at least 2 years relevant sales experience
- Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
- Possess a valid driving license and be willing to travel for customer visits (transport allowance provided)
Email to
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We DO NOT charge our candidates any referral fee nor bind them with any contract.
Joie Chang
Deputy Consulting Director (APAC)
Reg no.: R2090601
EA No: 13C6684
