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Plaud.ai

Service Operation Engineer (IT System)

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  • Posted 11 days ago
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Job Description

Responsibilities

  • Build internal management tools using low-code platforms (e.g. Retool, AppSheet, Power Apps, etc.);
  • Support internal teams such as product, operations, and customer support by designing and implementing internal tools like ticketing systems, data dashboards, and workflow automation tools;
  • Design and maintain data structures and permission models to ensure system stability, security, and compliance;
  • Collaborate with product and business stakeholders to analyze workflows and help digitize and standardize key business processes.

Requirements

  • Hands-on experience with mainstream low-code platforms and the ability to build systems and functional prototypes quickly;
  • Solid understanding of data structures and relational databases, with basic proficiency in writing SQL;
  • Familiar with SaaS tools integration and automation using APIs and webhooks;
  • Fluent in both Chinese and English, with strong written and verbal communication skills in both languages;
  • Strong business acumen, self-driven working style, and ability to collaborate across teams;
  • Experience building systems for operations or customer support teams is a plus;
  • Awareness of information security and compliance best practices is preferred.

More Info

Industry:Other

Function:Technology

Job Type:Permanent Job

Date Posted: 19/09/2025

Job ID: 126527823

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Last Updated: 24-09-2025 06:14:54 PM
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