Service Now Developer

Responsibilities

. Design, configure, and customize ServiceNow applications and services.

. Develop and maintain custom workflows, business rules, UI policies, and client/server scripts.

. Integrate ServiceNow with external systems using REST/SOAP APIs.

. Collaborate with stakeholders to gather requirements and translate them into technical solutions.

. Troubleshoot and resolve technical issues and defects in a timely manner.

. Ensure adherence to platform governance and change management best practices.

. Support ServiceNow platform upgrades and patching.

. Develop technical documentation and user training materials.

Requirements:

. Bachelor's degree in Computer Science, Information Technology, or related field.

. 4+ years of hands-on development experience in ServiceNow.

. Strong knowledge of ServiceNow modules such as ITSM, CMDB, Incident, Problem, Change, Service Catalog, etc.

. Experience with JavaScript, Glide APIs, HTML, and CSS.

. Familiarity with Agile and ITIL practices.

. Experience in ServiceNow integrations using REST/SOAP.

. ServiceNow Certified System Administrator (CSA) is required Developer or Implementation Specialist certifications are a plus.