Service Now Developer

Experience: 3+ Years

Location: Anywhere / Remote

Employment Type: Full-time

Notice Period: Immediate / Short Notice Preferred

Salary: Around 8,000

About the Role

We are looking for an experienced ServiceNow SOM & CPQ Implementation Delivery Engineer to lead technical implementation, configuration, integration, and post-implementation support across the ServiceNow ecosystem.

The ideal candidate will have strong hands-on experience with ServiceNow Sales and Order Management (SOM) and/or CPQ, along with solid ServiceNow development and integration skills.

Key Responsibilities

• Lead end-to-end technical implementation and configuration of ServiceNow SOM and CPQ modules.
• Design and configure enterprise product catalogs, bundling rules, pricing matrices, and approval workflows.
• Build and support integrations between ServiceNow SOM/CPQ and external systems such as CRM and billing platforms using IntegrationHub and APIs.
• Provide Tier 2 and Tier 3 technical support during the operations and stabilization phase.
• Troubleshoot post-implementation issues, manage enhancements, and ensure overall platform health.
• Develop and maintain workflows and automated orchestration/fulfillment processes.
• Collaborate with business and technical stakeholders to understand requirements and deliver scalable solutions.

Required Skills & Qualifications

• 3+ years of professional experience in ServiceNow technical implementation/development.
• Proven hands-on experience with ServiceNow SOM and/or CPQ.
• Strong knowledge of JavaScript, Business Rules, Client Scripts, Script Includes, and Flow Designer.
• Hands-on experience with IntegrationHub and API-based integrations.
• Experience with ServiceNow configuration, customization, troubleshooting, and implementation.
• Strong problem-solving and communication skills.
• Ability to work independently and manage technical delivery responsibilities.

Preferred Qualifications

• Experience with ServiceNow Product Catalog management and architecture.
• Knowledge of order automation, orchestration, and fulfillment workflows.
• Experience integrating ServiceNow with CRM and billing systems.
• Exposure to ServiceNow Field Service Management (FSM).
• ServiceNow certifications such as CSA, CAD, or relevant SOM/CPQ micro-certifications.