On behalf of our client, who is an Original Equipment Maker (OEM) in the built environment space, we are looking for a Service Engineer with the following details :
Description
- To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
- Customers point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
- Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
- Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
- Provide leadership, technical guidance, and support to subordinates.
- Obtain required materials/resources for works as required
- Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
- Complete office administrative works as required.
- To communicate with inter-department staff for solutions & resolve issues
- Report and assist Section Head on operations.
Requirement
- Diploma in Mechanic/Electrical/Mechatronic Engineering
- With at least 2-3 years of experience in a supervisory /team lead role
- To be 24/7 operationally ready to attend to issues (rostered)
EA registration : 22C0971 | EA License : R21101298
