The Field Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand's air compressor at our installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.
Responsibilities
- Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
- Conduct site training to customers on compressed air system.
- Recommend necessary actions to improve the efficiency and reliability of customer's compressed air system.
- General service report writing for internal and external customers.
- Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
- Provide technical support for the Industrial Technologies & Services (ITS) products, including but not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.
Requirements:
- Mechanical/Electrical Engineering background with strong field service experience in compressed air systems and PLC panel programming or related.
- Singapore Class 3 driving license.
Travel & Work Arrangements/Requirements
Office & Site-based within Singapore for field service jobs at installed bases.
