Service Engineer

Who We Are:

Dräger manufactures medical and safety technology products. We protect, support, and save people's lives around the world in hospitals, with fire departments, emergency services, authorities, and in mining as well as industry. Founded in Lübeck in 1889, Dräger has grown into a worldwide, listed enterprise in its fifth generation as a family-run business. Dräger has more than 16,000 employees worldwide and is present in over 190 countries around the globe.

Every life is unique. Protect, support and rescue lives: that's what we do at Dräger – day in and day out. Therefore, we are interested in you if you are looking to work for an organization that does something more, something that's truly worth working for.

About the Job:

Job Title: Field Service Engineer - Safety Division

Tasks & Responsibilities:

• Manage assigned service orders from initiation through completion, coordinating closely with Service, Logistics, and other relevant departments to ensure timely and accurate execution.
• Serve as the primary point of contact for customers and internal stakeholders, providing updates and support on technical issues, service requirements, equipment status, and delivery schedules.
• Perform equipment commissioning, contract maintenance, preventive maintenance, corrective maintenance, troubleshooting, service documentation, and warranty repairs for assigned products and systems.
• Independently diagnose equipment malfunctions, identify root causes, and implement effective corrective actions to restore optimal performance.
• Respond promptly to equipment breakdowns and emergency service requests, ensuring timely resolution and minimizing equipment downtime.
• Prepare and communicate technical findings, service reports, and recommendations clearly and professionally to customers and internal stakeholders.
• Provide technical guidance, coaching, and on-the-job support to junior service engineers and technicians as required.
• Participate in service-related projects, equipment enhancement initiatives, emergency response activities, and other technical assignments to support business and customer needs.

Position Requirements:

Education Level:

• Dipl. in Electrical/Electronic Engineering
• Dipl. in Mechanical Engineering
• Dipl. in Process Instrumentation
• Dipl. in Mechatronics Engineering

Experience:

• 5–10 years of experience in service or engineering roles within the Semiconductor, Electronics, Oil & Gas, or Process industries.
• Hands-on experience with instrumentation equipment and instrument measurements.
• Marine industry experience will be advantageous.

Why Join Us

Dräge is is proud to be an equal opportunity employer that values diversity, inclusion, and mutual respect. We welcome applicants from all backgrounds who are looking to grow, thrive, and make an impact in a collaborative workplace

Application Process:

Only shortlisted candidates will be contacted for next steps.