With our ongoing expansion, we are seeking a passionate and dedicated professional to join our growing company.
Job Description:
1)Technical Service & Maintenance:
- Perform periodic servicing, maintenance, and troubleshooting of cooling systems.
- Diagnose hardware/software faults, identify root causes, and recommend solutions.
- Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).
2) Client Support & Training:
- Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
- Maintain strong client relationships.
- Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.
3) Documentation & Reporting:
- Complete detailed service reports after each servicing/e-call.
- Submit weekly/monthly reports on work activities, progress, and remedial actions.
- Maintain accurate filing, documentation, and tracking of all service records.
4) Site & Contractor Management:
- Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
- Review site Events and Actions, implementing corrective measures as needed.
- Plan, execute, and update daily work schedules.
5) Safety & Compliance:
- Strictly follow data center safety rules, regulations, and quality standards.
- Ensure all work activities comply with occupational safety guidelines.
- Support ad-hoc tasks assigned by superiors.
Requirements
- Minimum ITE/Diploma in Mechanical/Electrical Engineering or equivalent.
- At least 2 years of hands-on experience in preventive maintenance engineering with hands-on experience in cooling systems, preferably involving data centre cooling solutions, CRAC, precision air-conditioning or other mission-critical cooling infrastructure.
- Proficient in electrical/mechanical systems troubleshooting.
- Practical knowledge of CRAC, WDS (water detection system), or related critical infrastructure is an advantage.
- Excellent problem-solving, analytical, and communication skills (written/verbal).
- Highly organized with ability to prioritize tasks in high-pressure environments.
- Team player with a positive, motivated, and willing-to-learn attitude.
- Candidates must demonstrate flexibility and a willingness to perform standby duties as required by operational needs.
- Able to perform manual tasks in data center environments.
