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[Job ID: 1391871]
Responsibilities:
Attend to customer enquiries and complaints, including on-site service calls.
Recommend preventive measures and provide prompt, effective resolution to technical problems.
Handle dissatisfied customers professionally and resolve product or service issues quickly.
Provide guidance and technical assistance to service teams and sub-contractors on assignments, testing, and commissioning verify subcontractors work.
Actively participate in implementing department strategies and initiatives, including service value-chain businesses.
Update service information systems and ensure all paperwork is completed diligently, accurately, and on time to support smooth operations.
Requirements:
Minimum 2 years of technical experience in air-conditioning, chiller, ACMV, or HVAC systems.
Possess Class 3 driving license (added advantage).
Diploma or Degree in Mechanical Engineering.
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EA Licence No.: 07C5771
EA Personnel Reg. No.: R24122504
EA Personnel Name: Edmund Ting Chao Siong
#SCR-edmund-ting
Job ID: 135569873