- Open to Degree/Diploma
- Prior experience in Customer Service Background/ Helpdesk Support/ Banking will be a good to have
- Open to bank Contact Centre profiles
- Good understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services.
- Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners).
- Knowledge of regulatory and compliance requirements related to payment systems is an advantage.
- Prior experience working in 24/7 operational environments is preferred
Interested candidates kindly submit your updated CV in a Word Format to: [Confidential Information]. Only shortlisted candidates will be notify. Thank you.
