Service Desk Engineer

Location: Bendemeer
Remuneration: Up to $2,800 with allowances
Contract: 3-month contract (extendable based on performance)

Job Responsibilities:

• Attend to incoming calls related to the client's project
• Follow basic troubleshooting guides provided
• Log, categorize, and close tickets according to standard SOP
• Provide first-level support and escalate issues as necessary
• Maintain clear and professional communication with users

Qualifications & Experience:

• NITEC, Diploma, or equivalent in Information Technology or related field
• 1 year relevant experience in a similar scope preferred
• Strong verbal communication and interpersonal skills
• Able to follow SOPs accurately

Only shortlisted candidates will be notified.

Harineshwari Lakxmi | EA Personnel Reg No: R25139423

APBA TG Human Resource Pte Ltd | EA License: 14C7275