Service Crew ( Japanese Restaurant)

Udon Shin is a Japanese udon specialist that started in Tokyo (in 2011). In November 2025, it opened its first international outlet Singapore. The concept is all about craftsmanship and freshness: we follow a Four Fresh philosophy Udon noodles are freshly kneaded, freshly cut, freshly boiled, and tempura is freshly fried. The kitchen is an open concept where diners can see their Udon being freshly made and cooked.

The primary role of the Service Crew is to provide support to the Restaurant Manager and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, service oriented, friendly, approachable, people management skill and good team player.

Responsibilities

• Greet and provide excellent service experience to all customers.
• Take orders in system, serve customers, and clear tables.
• To perform duties at the cashier, ensuring that payments are being charged correctly.
• Respond promptly to customer inquiries.
• Adhere to Operational SOP's set-in place to ensure a seamless operation.
• Ensure the cleanliness of the establishment is up to standard and in accordance with SFA's regulations
• Communicate with both patrons and team members with regards to recommendations and feedback.
• Any other duties as assigned by the Assistant Restaurant Manager or Restaurant Manager.

Requirements

• Previous work experience in F&B is an advantage.
• Basic knowledge of food safety and hygiene practices.
• Good working attitude and an outgoing individual with a passion in customer service
• Friendly and enjoys meeting people
• Energetic, cheerful, and vibrant