Service Crew

JOIN OUR TEAM! WE'RE HIRING (Halal Environment)!

Love chatting with people, recommending yummy products & bringing good vibes

Join us as a Service Crew/ Promoter and be the friendly face customers remember!

Responsibilities:

. Handle day-to-day operations of the store and ensure smooth and efficient operations.

. Drive sales performance and achieve daily sales targets set by the Company.

. Proactively promote and upsell products to customers at supermarkets and retail outlets.

. Prepare food samples for tasting, including preheating/reheating, boiling, frying, cutting, and proper storage of products in accordance with the Company's Standard Operating Procedures (SOPs).

. Serve food samples to customers and actively engage them to encourage product purchases.

. Provide excellent customer service and attend to customers enquiries and orders in a professional and timely manner.

. Coordinatecustomer orders with customers, immediate superior and the Central Kitchen, to ensure timely fulfilment.

. Monitorinventory levels, place stock orders, and liaise with the immediate superior and Central Kitchen to ensure adequate stock availability.

. Replenish and merchandise products on shelves, ensuring displays are well-organised, visually appealing, and conducive to maximising sales opportunities.

. Ensure product freshness by monitoring product quality and expiry dates, implementing proper stock rotation, and removing expired or near-expiry products in accordance with company procedures.

. Perform regular product quality checks to ensure products meet the Company's quality standards.

. Maintain high standards of cleanliness and hygiene, including daily housekeeping duties and proper disposal of waste.

. Ensure all duties are carried out in accordance with standard operating procedures (SOPs) and food safety guidelines.

. Perform any other duties and responsibilities as assigned by the Company or the immediate superior from time to time.

Requirements:

. Able to work 6 days per week, 8 working hours per day (exclude 1 hour break time)

. Willing to work on shifts, weekends, and public holidays.

. Relevant experience in retail, supermarket, food & beverage, or customer service operations supervisory experience is an advantage.

. Customer service and sales-oriented with good communication and interpersonal skills.

. Able to work independently, stand for prolonged periods and perform operational duties in a fast-paced environment.

. Possess good organisational and problem-solving skills.

. Basic knowledge of food hygiene and inventory management is preferred.

. Positive attitude, responsible, and a team player.