Service crew

. Handle of calls and respond to customers enquiries complaints, feedback and liaise with operation team to follow up in timely manner

. Greet and direct guest to designated room and ensuring necessary and appropriate actions are taken to delight customers based on SOP

. Work together with team to hit targeted sales

. Provide basic technical support for any technical errors in the outlet

. Ensure billing is accurately performed accordance to SOP

. Ensure the tidiness of room before and after

Knowledge and Skill Requirements

. Minimum 1 year experience in service industry is preferred

. Service oriented, friendly and cheerful personality

. Excellent communication and interpersonal skills

. Able to perform split shift, work on weekends and Public Holiday