Service Coordinator

We are looking for a Service Coordinator to join our team in Singapore. Reporting to the Service Manager, the successful candidate will be involved in coordinating the execution of inspections, servicing & maintenance of lifeboats, rescue boats, hooks, davits & winches, fire-fighting equipment and lifting appliances, and providing support to Service Engineers.

Responsibilities

. Coordinate execution of service jobs onboard vessels and offshore installations

. Provide first line of support to Service Engineers during job execution

. Debrief service engineers and prepare follow-up document if required

. Assist project/sales to carry out order contracts and service works

. Ensure that any feedbacks from Service Engineers are handled and conveyed

. Follow up external and internal orders according to the work instructions

. Carry out all tasks in conformity with the company strategies and goals as described

. Collaborate with the Sales Managers to ensure that projects are carried out according to applicable procedure

. Ensure that service reports, documents and certificates are registered properly

. Ensure that all projects are invoiced and closed promptly

Personal qualities and skills

. Minimum 2-year experience in service coordination or customer service or administration, prior experience in marine, offshore &/or oil & gas industries will be an added advantage

. Candidate must possess at least Professional Certificate/NiTEC

. Excellent attitude towards learning with an open mindset

. Proficiency in Microsoft Office

. Excellent communication and coordination skills

. A team player with high level of dedication

Benefits

. Competitive salary depending on experience

. Annual Wage Supplement (AWS)

. Dental and medical benefits