Service Coordinator (3 months contract)
- Coordinate with service contractors and customers to schedule service appointments.
- Handle customer enquiries through multiple channels, including phone calls, emails, Live Chat, WhatsApp, and walk-in customers, ensuring timely and professional responses.
- Compilation and preparation of Reports to the Management.
- Any other duties as assigned by the Service Manager
REQUIREMENTS
- Diploma in Business Administration, or similar discipline
- Minimum 1 years of relevant after-sales customer service experience.
- Good analytical, organizational, and documentation skills.
- Proficient in Microsoft Excel.
- Able to work independently and communicate effectively with internal and external stakeholders.
We regret to inform that only shortlisted candidate will be notify.
EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)