Job Description
Job Description
Track all event requests from initiation through completion, maintaining detailed records and status updates
Liaise with stakeholders throughout the event lifecycle, providing timely updates on critical milestones
Provide regular client updates on event progress, changes, and deliverables
Coordinate with all parties (internal and external) to ensure successful event delivery
Manage event timelines with clear accountability and milestone tracking
Event Execution & Operations
Support on-site events, conferences, promotions, functions, and briefings ensuring exceptional visitor experience
Deliver end-to-end event support from pre-event planning through post-event
Supervise event setup and breakdown operations with attention to quality standards
Monitor event progress and implement swift resolution for emerging challenges
Ensure event locations are properly prepared and restored to pre-event condition
Audio Visual Coordination
Ensure all AV equipment is operational and ready for use prior to event commencement
Collaborate with AV support teams to validate functionality of all technical equipment
Conduct pre-event AV testing to prevent technical disruptions during events
Coordinate A/V resources and establish backup solutions and contingency protocols
Stakeholder & Resource Coordination
Ensure essential standby support personnel are on-site during events
Facilitate collaboration with facilities management, security, catering, and service provider teams
Serve as central communication hub for all parties involved in event delivery
Process Development & Reporting
Create and implement processes for event management and operational activities
Develop standard operating procedures for event management delivery
Utilize dashboards and reporting tools to provide data-driven insights on performance metrics
Additional Responsibilities
Undertake ad hoc duties as assigned by management
Support special projects and initiatives enhancing service delivery
Provide backup support for team members ensuring operational continuity
Professional Skills
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Professional demeanor appropriate for corporate banking environment
Problem-solving skills with ability to implement effective solutions
Attention to detail ensuring events meet client standards
